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- A nurse/staff person or resident can submit
a service request (ticket) through your customized facility
web page or via telephone
- Automatically, a ticket number is issued
through MaintenanceCare
- Notification is sent to the person(s) responsible
through text message, pager or email.
- Problem resolution can begin.
- Once the issue is resolved, the ticket
can be closed through pager, email or blackberry
- Workflow is captured in MaintenanceCare
- The nurse / staff person / resident is
automatically notified of the resolution.
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