Dan Roberge
Tenzin, what are you doing here today? Where are we?
Tenzin Woser
We're at the OLTC conference, on behalf of our long term care home
Dan Roberge
Nice. Yes. Now, how many locations is there?
Tenzin Woser
Two locations now, and going to three
Dan Roberge
Wow. So there's a new one getting built. Wow. Excellent. And so, I know the buildings. How old are the two buildings that you have now? Approximately. Would you say?
Tenzin Woser
The one where I'm located is about 20 years
Dan Roberge
Okay. Is it hard to manage the actual facility? Is there a lot of problems as it gets older like this?
Tenzin Woser
Yeah. With the older building right now.
Dan Roberge
Yeah. Okay. Now, how long have you been with REKAI?
Tenzin Woser
Seventeen years.
Dan Roberge
Wow. Okay. Were you always the executive director, or how did you start?
Tenzin Woser
So I started as a nurse, and then as co-ordinator, and then an informatic person, and then as an executive
Dan Roberge
Oh, wow. So what did you have to do to get to that level? Is there a lot of courses you have to take?
Tenzin Woser
Courses for sure. But then it's dedication that you have for the home, right? The work that you do.
Dan Roberge
Yeah. And so you're managing a team right now, like it's a lot of people. And so do you find that challenging, or do you like that, or what's the best part of that?
Tenzin Woser
It's both challenging and rewarding.
Dan Roberge
Yeah.
Tenzin Woser
Yeah, I can't complain.
Dan Roberge
Yeah. Oh good. Good.
Tenzin Woser
Yeah.
Dan Roberge
So now Maintenance Care. You use Maintenance Care in your home. I think it's been probably at least ten years. So what's your exposure to the software? How do you use it?
Tenzin Woser
Maintenance Care, in the beginning, we were the one doing all the problems.
Dan Roberge
The work orders? Yeah.
Tenzin Woser
And then right now, as an ED, what I do is I look at the task, whether it's all completed
Dan Roberge
Okay. Nice. So, do you get a report, or do you go into the software? Like, how do you get that information?
Tenzin Woser
sometimes I do, because I have the admin login.
Dan Roberge
Okay.
Tenzin Woser
And I check it, or sometimes I would check with the report.
Dan Roberge
Okay. You know, just a on a side thing, you know you can schedule reports. Yeah. So if you ever don't want to have to log in, it can email it to you on a regular basis. Well, thank you very much for stopping by, I appreciate it. It's been nice talking to you.
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