Dan Roberge
Mark, it's good to meet you. We're here at the trade show, and we have a booth across from each other. Tell me how. How's it been going for you the last? You know, today. Really? Yeah. Considering it feels like it's been a week. I know
Mark Seidenfeld
it's been great. A lot of traffic. I mean, it comes in webs, right? So ebbs and flows. You've got, like, 20 people, and then you got, like, nothing for
Dan Roberge
Yeah. Now, is this your first show? How many times have you been here?
Mark Seidenfeld
For 25 years
Dan Roberge
Okay. And so tell me what your product is. What ypes of products you provide, what the name of the company is. Yeah.
Mark Seidenfeld
So the company name is BCI networks. If you look at it, we're into technology. I think our tagline on our booth is an AI driven, care ecosystem. And really, what we're trying to do is, for the care technology, we've been doing the same thing for 40 years in this industry. We have a pull cord or a button to press. And what we're expecting is the resident to tell us when something's wrong. So you picture this. You've got a resident. They say, I can't take care of myself anymore. I need to go into your home to be taken care of. Take care of me. There you go. No problem. Here's what you're going to do. As soon as you don't feel well, you pull this button and you pull this pull cord, press this button, and then we're going to get someone to come take care of you. Well, I'm only here because I need you to take care of me, so the whole thing doesn't work anymore. Yet we're just doing the same thing over, and over and over again.
Dan Roberge
Yeah. So what do you guys do differently then?
Mark Seidenfeld
So what we're doing differently is, the term that people typically say is nurse call, which is literally calling a nurse, right? And what's happening is, our care team cannot be with our residents all day, right? So they give about an hour's worth of care, you know, in long term, maybe four hours worth of care. But for majority of the time they're doing data collection. Mrs. Smith, how are you? How are you feeling? How did you sleep? How many times you went to the washroom? Did you eat today? Did you drink today? So they collect their data. Then they've got to input their data. And after that, they can give care. But they're missing like 22 to 20 hours of non data collected because they can't be with the rest all the time. So what our system does is automatically, collecting all this data so I can know when a resident went into the room, how long were they in their room? Are they in their chair, or in their bed? How long in their bed? How was their sleep? What kind of sleep quality do they have? Did they go to the washroom? How long they go to wash? Did they shower today? I can tell how many steps they took in a building. So did you do 10,000 steps, or now you're trending down, and you're only taking 5,000 steps. All those. All that data is telling me something about the health of the resident before the resident gets the stage. Or they need to pull the pull cord to ask for help.
Dan Roberge
And so how are you collecting this type of data? Like what kind of technology are you using it to gather this information? So
Mark Seidenfeld
So a lot of our stuff that we do is wireless. So we don't expect residents to have to wear anything on their wrists. Obviously independence. We'll wear a wearable, which gives us a lot of data. But even in long term care, there's wireless sleep sensors, there's wireless sleep pads. There's wireless ambient light collection. So the resident doesn't know that things are happening. They go to the room, everything's fine. But in the meantime, for 24 hours, we're collecting data and data, and then when the nurse goes on a shift, we say, here's what's going on with Mark. Mark's red because he's trending up in low sleep, low activity, low social, low whatever it is, then the care staff knows I'm going to Mark first on my shift, as opposed to just randomly selecting where I go.
Dan Roberge
Wow. So now would that require some integration with tools let's say like point of care or things like that? Like is there value in those integrations?
Mark Seidenfeld
As we're going towards AI, which is the buzzword everywhere, no one knows what it is, but you know how to spell it. As we go towards AI, AI is needs data. It has limited data visibility it can spill out. So we give it a whole bunch of data on care metrics that we that we do. But point of care takes other data. What kind of medication they're taking. How old are they? What's their weight? What's their blood pressure? So in the AI world, which is right here, right now, it'll take that data, pick data or data for health, like you guys, data for the health of their building. Put it all together, and then tell a story to the caregiver. This is what's going on with Mark. Probably he needs a different medication, or it seems like he skipped a medication, or seems like he has a UTI. It's going to tell it to point the caregiver in the right direction, instead of just guessing, because we only have out of a thousand piece puzzle, we only have 250 pieces. We're trying to figure out what's a picture.
Dan Roberge
Yeah, and I could see that it's just going to get better and better, and more refined as to what those actions and pieces of information that are the most valuable. How many different types of products do you have to collect that you mentioned, you know, lighting or whatever it is. So how many do you have?
Mark Seidenfeld
So the beauty of what we're doing is, if you go around the trade show, a lot of the stuff that I mentioned, one company is selling one component, and that's another component. So you have this dashboard, this $50 a month, this dashboard, this $50 a month. We actually have, in our ecosystem, the majority of it is all under one umbrella. It's one system that's doing everything, from the care, to the health of a building, temperature readings, from the food fridge and medicine fridge, just the regular what's going on in the hallways. I mean, water leaks, whatever it is, the things that your software is doing, but we put it all in one basket, so it's one system. You onboard residents once. If they're an independent, they're independent. If they become a wanderer within the same system, we just give them a wandering band. And now they're still part of that same ecosystem. So we're not putting 10 or 12 different systems together.
Dan Roberge
Our system acts like, well, I see they're turning on the music. It's like the Oscars, where we have to get off the stage. So, where can people find information about your product?
Mark Seidenfeld
bcinetworks.com. Reach out to me to get the phone number from there. And we're happy to talk to you
Dan Roberge
Well, thank you very much for taking the time to talk. And maybe we could do this again in a long format, you know, at a later date. But it's been nice to talk to you. And good luck tomorrow on the show, too. All right. Take care.
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